Why Should I buy from you?
Because we have a fantastic selection, fast service, our low
prices, were easy to deal with, we sell top of the line
products, our products have been used by professionals for
years, our manufacturer has been in business for 30 years,
we are there after the sale if you have questions, and we
deliver right to your door!
Can I install a water softener myself ?
We believe if you are replacing a water softener or your house
is roughed-in (plumbing is already set up for a softener)
for one, with a little mechanical inclination you can do it.
Each situation is different, and has a different degree of
difficulty. In our parts section we have flexible connectors
that screw right into the softener and are compression on
the other end, making it very easy to connect a softener.
You may choose to have us or a local plumber install your
system you can expect it to take 2 hours, plumber rates vary
in different areas, but usually range from $50 to $75 per
hour. If youre house or business plumbing has not already
been set up for a water softener some plumbing knowledge,
and experience will be needed.
For those of you lucky enough to have your new home plumbed
in Wirsbo Aquapex Tubing; We are Wirsbo Certified.
How do I know what water softener system I need ?
We can help you size and give recommendations for free. It
is helpful to know the hardness and iron content of your water.
Size and models depend on hardness, iron content, size of
house or business, and number of people using it. You can
send us a small sample of your water, and we will test it
for hardness and iron for free, or you can purchase one of
our home test kits and test it yourself !
If I order a water softener, how long will it take to receive
In most cases our orders are shipped out next day, depending
on method of paying, [sorry no CODs due to return shipping
cost if no ones home to pay / receive it] so depending on
exactly when your order is placed you should have it at your
door within one to two weeks.
Q. Will your water softeners
solve my iron problems?
Because every situation is different we cannot absolutely
guarantee it will solve your iron problem, but in most cases
they will. Our softeners will remove up to 5ppm of ferrous
[clear water ] iron, most wells do not have this much iron
content. With the use of a Turbulator Distributor tube your
water Softener should handle most iron problems. Our recommendation
is to install a water softener and see how effective it is
before spending money on an iron filtration system. In most
cases you will be happy with the results of our water softeners.
Most iron filters are sold to make money not because they
are necessary. You can always add a iron filtration system
at a later date if a water softener does not solve your problem
What exactly is hard water ?
Hard water is defined as having more than 1 grain per gallon
of dissolved minerals in it. Hard water is usually measured
by parts per million (PPM) or grains per gallon (gpg).
I've read ads that claim that Magnetic softeners would solve
my hard water problems without adding sodium to my water,
what do you think?
Magnetic conditioners have been around for 30 years and are
not a new item. We ask if they work so well, why doesn't everyone
have one? Our manufacture has done extensive research and
has yet to find that they are as effective as ion exchange
water softener. They dont actually remove anything from
the water they just change the structure of the water. If
we believed that they actually worked effectively we would
offer them in our product line.
My husband says he doesn't like soft water because of the
slimy feeling it causes, what causes the slimy feeling?
Actually the slimy feeling is a good thing! When you have
hard water it does not lather well and it actually smears,
and closes up the pours in your skin, but when you have soft
water soap lathers very well, and actually opens your pores
and your body oils come out, this is that slimy feeling. So
actually it is much healthier to have soft water because you
will actually get cleaner by opening your pores. You will
get used to that very quickly, and wonder how you ever lived
without soft water. So tell your husband to get off his duff
and get you a water softener.
Ive heard that a water softener is the only appliance
that can actually save you money, and not cost you money,
how is that true?
This is true, with the money you save in soap, because it
lathers so much better you dont have to use nearly as
much, also the money saved in plumbing repairs because of
hard water deposits. Hard water deposits can cause all kinds
of plumbing problems in pipes and fixtures. You also save
money in cleaning supplies, even clothes will last longer
with soft water, when you wash with hard water its like
washing with little tiny rocks that will beat your clothes
wearing them out prematurely. Most of our softeners will go
at least ten years without any serious maintenance other than
adding salt, so in this time period they will more than pay
How much sodium is added to the water from a softener?
That depends on the hardness of the original water. This table
shows the amount of sodium per quart of softened water.
R.O. Systems ?